This content was published in the period between


Government loan to travel operators extended


The situation for the travel industry remains serious. Earlier in the pandemic, travellers sometimes accepted replacement holidays instead of a refund when package tours were cancelled due to the outbreak. Many of these replacement holidays are now also being cancelled. The Government is therefore working on a proposal that will give package tour operators the option of taking government loans to refund money to travellers. The proposal is based on an agreement between the government parties, the Centre Party and the Liberal Party.

Under current legislation, travellers are entitled to a refund within 14 days if a package tour is cancelled by the operator. Travellers can also cancel a package tour free of charge and are entitled to a refund if it is significantly affected by unavoidable and extraordinary circumstances. To enable operators to refund travellers, the Government introduced an option for government loans earlier this year.

The proposal that the Government is currently drafting will give travel operators the option of taking government loans to refund travellers for the cancellation of replacement trips for holidays that were due to begin during the period 1 March 2020–31 January 2021.

The preliminary application period is planned to run until the end of the summer and the holiday must have been cancelled before the start of the application period. The Government will present the proposal after clarifying the details.


Press contact

Kajsa Loord
Press Secretary to the Minister for Enterprise and Innovation Ibrahim Baylan
Phone (switchboard) +46 8 405 10 00
Mobile +46 73 075 97 31
email to Kajsa Loord