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How electronic mail is dealt with
Incoming emails to ministers are received and registered by the senior registry clerk at the relevant ministry.
Every day the ministers receive a large number of emails containing viewpoints and questions. These are dealt with in various ways depending on the issues raised, the ministry they were sent to and the wishes of the individual minister. All emails are read but, owing to a lack of time, it is impossible to answer all of them or, for example, to assist students with research or fact-finding.
Official documents
In principle, all items of mail to the Government and Government Offices are official documents. This means that the general public and mass media are entitled to request access to the contents.
