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12. Security and protection

Content

  • Security and protection of missions and their staff
  • Routines in case of major incident
  • Mission contact persons in security matters
  • Fire safety
  • Surveillance cameras
  • Demonstrations
  • Damage
  • Elections

Security and protection of missions and their staff

To report or ask for assistance in case of immediate threats or emergency situations, dial 112 (emergency service) and request police assistance.

To report information that could be useful for the Police in its investigation of an incident please call 114 14.

For other matters relating to the security of missions and their staff (incl. general security concerns, requests for security measures, offences, traffic surveillance, arranging of voting facilities), contact:

The Diplomatic Protection Service of the Swedish Police in Stockholm, which is responsible for the protection and surveillance of foreign missions in Stockholm;

General phone number 010-563 45 62

Duty officer 010-56 40 764

Duty patrol car 0708 95 11 34

The local police authorities are responsible for guarding and protecting missions and consular posts located in their areas. The Ministry for Foreign Affairs will be informed by the Police in related matters and does not need to be informed by the mission. 

Matters requiring special coordination (such as sports events) can be reported to;

The Swedish Security Service, Office for Coordination at 010-568 70 00 or 010-568 76 36. The Office for Coordination will notify the relevant police authority so that necessary measures can be taken.

For information on home preparedness and advice in case of crisis information is avalable via the Swedish Civil Contingencies' website.

Swedish Civil Defence and Resilience Agency: Advice for individuals - external website,

Please go to the Swedish Security Service's website for information on the current terrorist threat level in Sweden. 

Swedish Security Service - external website,

Routines in case of major incident

In case of a major incident in Sweden, updated information will be provided in English on the joint website of relevant Swedish authorities:

Krisinformation.se  - external website,

If you have information regarding potentially affected persons from the country of your mission, please fill in this form and send it to the Police at [email protected]  - opens your email client,

113 13 is Sweden's national information number. You can contact this number for information about non-emergency accidents and crises in the community or if you have general questions about disease outbreaks. The service is available 24/7, every day of the year. All information provided by the operator is verified, meaning it has been checked with the responsible authority. From abroad or from foreign mobile phones in Sweden, call +46 77 33 113 13.

To report information that could be useful for the Police in its investigation of an incident, please call 114 14.

For more information regarding emergency numbers in Sweden, please visit the SOS Alarm website: SOS Alarm  - external website,

Should you need to contact the Ministry for Foreign Affairs outside of office hours, please contact the Consular Emergency Centre at 08-405 50 05.

Mission contact persons in security matters

For security reasons, please inform the Protocol Department at the Swedish Ministry for Foreign Affairs of the names, addresses and telephone numbers (home and mobile) of the persons currently in charge of security at the mission (during/outside office hours), as well as the address and telephone number of the residence of the heads of mission and heads of office. The information is treated as confidential. The Police and the Protocol Department must be able to reach the person in charge of security even outside office hours in case of emergency.

Fire safety

In case of fire, dial 112. See below important information for all missions from the Greater Stockholm Fire Brigade regarding systematic fire protection. For more information, the Fire Brigade can be reached at +46 8 454 87 00.

It is important to provide relevant information when calling the emergency services so they can respond effectively. This will enable them to correctly dimension their response based on the size of the fire, local conditions, number of people at risk, etc. If a threat scenario is involved, it is vital that this be explained immediately so that the fire and police authorities can respond appropriately.

It is important that the mission clearly gives the emergency services permission to enter the  premises as quickly as possible.

To mitigate fire risks, identify and document them and, where applicable, establish fire protection rules that all staff must follow. Risk reduction can be achieved through both technical and organisational measures. Since embassies face activity-specific risks in the form of antagonistic threats, consider installing fire-resistant systems to contain and extinguish fires in visiting areas, particularly for activities taking place in large former apartments, where there is often a lack of fire-resistant barriers.

In case of fire, fire extinguishers (preferably foam or dry powder) must be at hand. Fire blankets are also effective in the early stages of a fire. Fire extinguishing equipment should be in working order and fully serviced. Staff should be aware of where it is located and how to use it. Being able to take action in the early stages of a fire is critical to the outcome. It is important that staff are trained in the use of the specific fire extinguishing equipment of the mission.

There should be two separate emergency exits in case of fire. These may be separate stairwells or the emergency ladders. It must always be possible to open a door to an emergency exit without a key, code, etc. This can be achieved even when there are strict perimeter security requirements. It is also important that your premises comply with building code for the type of activity being conducted.

The mission must have an emergency plan for how staff should act in case of fire. The plan must include details on how the premises are to be evacuated, who is responsible for what, who meets the emergency services on arrival and who gives them permission to enter the mission premises. Staff should be aware of the emergency plan and receive an adequate level and frequency of theoretical and/or practical training to keep their knowledge up to date.

A fire compartment is an enclosed space, such as an apartment, which must be able to either contain or keep out fire for a specified length of time. Its basic purpose is to safeguard the evacuation of people. For this reason, doors to a fire compartment must not be held open or ajar with door wedges or similar. If doors need to remain open during working hours, a technical solution that guarantees their closure in case of fire should be installed. For example, doors can be held open by a magnet that is controlled by a smoke detector in the vicinity of the doors.

To ensure that fire doors, extinguishers, sprinklers and other fire protection systems function as intended, periodic self-checks must be carried out. Any rental agreement for the premises must contain a classification list which specifies what systems the mission is to check, and what systems the property owner is to check.

All owners and tenants of buildings and facilities must take adequate measures to prevent fire and limit damage if a fire occurs. These measures may be both technical and organisational. To fulfil fire protection requirements, systematic fire protection activities must be carried out throughout the entire time the building or facility is used. These activities should be documented.

Due to increasing antagonistic threat scenarios to embassies, fire protection activities are particularly important. The basics of reasonable fire protection are described below. It is recommended that the mission, with the aid of a fire consultant, carries out an evaluation of the technical and organisational measures required to achieve a reasonable level of fire protection based on the mission´s specific conditions.

There is usually no requirement for fire detection systems in an office environment. However, it is highly recommended that some form of system be installed that initiates the mission fire and evacuation routines in accordance with the emergency plan at the early stages of a fire.

Surveillance cameras

To install surveillance cameras, the mission must make sure that any camera surveillance is compliant with the General Data Protection Regulation, (GDPR). 

EUR-lex: General Data Protection Regulation - external website,

The physical installation of surveillance equipment may require a building permit or permission from the property owner.

For detailed information regarding the provisions in the GDPR as regards camera surveillance, please contact the Swedish Authority for Privacy Protection, which is the responsible authority for these matters.

Swedish Authority for Privacy Protection: Video-surveillance - external website,

Demonstrations

The right to demonstrate is a fundamental right under the Swedish Constitution.

Demonstrations may not be held in a public place without the permission of the local police authority. According to constitutional law, the Ministry for Foreign Affairs cannot determine  the outcome of an application for a permit for a public gathering. An application for such a permit may only be refused in the interests of preserving public order and public safety or with regard to the circulation of traffic.

The Swedish Police Authority has the right to disperse a public assembly if it is causing serious disorder or appreciable danger to those present and if other steps have not proved sufficient to restore order or provide protection for those present. However, the Police do not have the right to disperse a demonstration if a permit has not been sought (if a permit application has been rejected, the police have the right to disperse the demonstration). The Police are not entitled to disperse a demonstration due to an unlawful act being committed in the course of the demonstration, but they may intervene against an individual demonstrator who has committed an offence.

The Police do not have any power to prohibit demonstrations outside foreign missions or government or other public buildings unless this is necessary with regard to the circulation of traffic or for the preservation of public order. However, whenever a permit to hold a demonstration near to a mission is granted, the Police always allocate officers for protective surveillance and to inform the mission of the demonstration in question.

In the event of an unauthorised demonstration taking place outside a mission's premises, the mission should immediately contact the embassy protection group at Police Region Stockholm.

Damage

If damage is caused to a mission or a privileged person, for example in connection with a demonstration, the Ministry for Foreign Affairs may cover costs for damages to the extent that insurance does not. However, the Ministry for Foreign Affairs does not cover costs for damages that have occurred on a mission's premises when the mission has chosen not to maintain an insurance policy.

Elections

Organising polling stations in connection with elections in the sending State is normally one of the recurrent functions of a mission. No license is generally required when a mission opens a polling station for its citizens in Sweden in connection with elections taking place in the sending State. The mission should inform Police Region Stockholm well in advance of opening a polling station. When organising voting facilities outside the mission premises or consular premises, the local police authority should always be informed.

Contact

Protocol Department
Ministry for Foreign Affairs
Visiting address Gustav Adolfs torg 1
Address 103 39 STOCKHOLM
email to Protocol Department
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